8/23/2023 0 Comments Salesforce slack integrations![]() Q: How does Slack canvas work seamlessly with Slack and Salesforce? Canvases enhance the real-time collaboration you have in Slack channels by offering a set place to organize and share information of any kind in ways that make people more productive and efficient. Our digital infrastructure is actually the supporting structure that upholds all of our companies, and Slack, as the digital HQ, is central to it. But what we discovered in the pandemic was that the concept of a true physical headquarters was a bit of a mirage. For a bigger company, this will be literally thousands of services. And that mesh is comprised of, say, in the case of a small company, dozens of services. All of us, in any business, have this mesh, underlying everything that we do, based on digital technology. I think one thing that the pandemic did was expose the fact that we have had a digital headquarters the entire time. Q: How does Slack canvas enhance the digital HQ? And that’s what canvases offer - an easier way to capture knowledge and connect subject matter experts. It’s never been more important for teams to be able to piece together information - no matter what form it’s in or where it was shared. ![]() Our teams are distributed, communication happens asynchronously, and not all teams have access to the same tools and tech stacks. Over the years, how we work has fundamentally changed in ways that make managing, finding, and sharing knowledge increasingly difficult. This can be campaign planning, project planning, sales account updates, and so much more. The beauty of this is that anyone – whether you’re in marketing, design, or sales – can tailor a canvas to suit their teams’ needs. ![]() And, finally, there’s the information that lives out on the internet, like news articles, tweets, and photos.Ĭanvases enhance the real-time collaboration you have in Slack channels by offering a set place to organize and share information of any kind in ways that make people more productive and efficient.” Ali Rayl, Senior Vice-President of Product Management, SlackĬanvases will allow teams to pull all of this rich content and data together - so teams can spend less time searching for information, and more time moving work forward. Other pieces of information live in the hundreds of other tools and apps that companies use every day, whether part of another software suite or developed in-house. Some of that information is already in Slack, like messages, profiles of your colleagues, workflows, and apps. It’s the place where all your team’s critical information and resources come together. If we start from the premise that Slack is your digital headquarters, and the place where work happens, canvas is where knowledge is captured and shared across people and teams. Learn more Q: What is Slack canvas? Who will be using it? Slack is the fully integrated engagement layer around the Salesforce Customer 360, empowering everyone in your organization to see and act on customer insights.
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